Welcome to the Pixelllo Help Center. Our team is dedicated to providing you with the best possible support experience. Choose from the options below to get the help you need.
Help Topics
Account & Registration
Bidding & Auctions
Payments & Billing
Winning & Orders
Security & Privacy
Support Channels
Email Support
Send us a detailed message and we'll get back to you within 24 hours.
Available 24/7
Phone Support
Speak directly with a customer service representative for immediate assistance.
+1 (555) 123-4567
Mon-Fri: 9am - 8pm ET
Sat-Sun: 10am - 6pm ET
Live Chat
Connect with a support agent instantly through our live chat service.
Available 7 days a week
8am - 10pm ET
Contact Us
Please fill out the form below with your question or issue, and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I place a bid?
To place a bid, navigate to the auction you're interested in and click the "Bid Now" button. Each bid will increase the price by a small amount and extend the auction timer. You need to have bid credits in your account to place bids.
Learn more about biddingWhat happens when I win an auction?
When you win an auction, you'll receive a notification. You'll need to complete your purchase by paying the final auction price plus shipping within 24 hours. After payment, your item will be processed and shipped to your registered address.
Learn more about winningHow do I purchase bid credits?
To purchase bid credits, log in to your account, click on "Get Bids" or visit the "Bid Packages" section. Select the package that suits your needs, proceed to checkout, and complete the payment using your preferred payment method.
Learn more about bid packagesAre the products new and authentic?
Yes, all products on Pixelllo are brand new, authentic, and come with their original packaging and manufacturer's warranty where applicable. We source our products directly from authorized distributors and reputable retailers.
Learn more about our products